Cancellation and Refund Policy

If you are not satisfied with your purchase, please contact us by phone at info@ramrajacorporaton.com  we will resolve immediately, otherwise you can proceed as per the refund policy mentioned below:

 

1. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You can request a refund within the upcoming 7Days of receipt of the product.

 

2. For each individual order, we select a shipping method that will provide both value and prompt delivery. Standard shipping methods such as private courier services. How to return items If unfortunately you have to cancel an order, please do so within 24 hours of placing the order. For cancellation directly by you:

 

To exchange/refund the goods within the upcoming 7Days from the date of purchase if he/she finds any manufacturing defect or the goods purchased are not useful for the purpose intended, provided that any seals/protection on the goods are retained.

 

3. Please send email to info@ramrajacorporaton.com to request a refund and we will process the refund against your request.

 

Also, send the products to the company's head office or authorized sales center as per the billing terms.

 

4. Your package must include a signed letter stating the reason for your return, as well as the original invoice or delivery challan and ID, proof of address must be sent to the company along with the goods. Return Exceptions Any item that has been opened cannot be returned.

 

If you feel you have received the product in poor condition or the packaging has been tampered with or damaged before delivery, please do not accept the package and return the package to the delivery person. Also, please call our customer service at [helpline number] or email us at info@ramrajacorporation.com and mention your customer ID. We will personally ensure that a new replacement is issued to you at no additional cost within 7 working days. Please ensure that the original product tags and packing are intact when you send the product back to us. The return period is 7 days. The following products will not be eligible for a return or replacement,

 

1. Any product that shows physical damage to the box or product after receiving it from the delivery boy.

 

2. Any product that is returned without all original packaging including the retail box that was originally included with the product at the time of delivery.

 

3. Any product that does not have a valid, readable, tamper-free serial number, including but not limited to products with missing, damaged, altered or otherwise unreadable serial numbers/batch numbers.

 

Restocking Fees and Refunds:

 

There is no restocking fee. But, we also do not refund the original shipping and handling you paid on the order, it will be deducted from your refund. Refunds will be made in the same form upon receipt of payment within 10 working days from the date of return of the products.

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